Shipping Policy
Thank you so much for supporting Iris Rayne Studios! Every order is carefully packed with love and care. Here’s everything you need to know about shipping:
✨ Processing Times
- Orders are usually processed within 3–5 business days.
- During busy periods (like new launches or holidays), dispatch times may be slightly longer — but I’ll always keep you updated!
✨ Shipping Options
- Free Standard Shipping
- All orders include free Second Class shipping via Royal Mail (untracked). 2–4 working days after dispatch, but this may vary.
- Tracked 48 Shipping
(£3 upgrade) 2 working days after dispatch, with full tracking included.
- Tracked 24 Shipping
(£4 upgrade) 1 working day after dispatch, with full tracking included.
✨ Important Notes
- Free shipping orders do not include tracking by default.
- Once an order leaves my hands and enters the postal system, delivery times are unfortunately out of my control. Thank you for your patience!
- If you need help with a missing or delayed order, please contact me at hello@irisrayne.com and I’ll do my very best to help.
✨ Where I Ship
At the moment, Iris Rayne Studios only ships within the United Kingdom.
I hope to expand internationally in the future!
✨ Packaging
Each order is packed using protective materials to ensure it arrives safely and with a sprinkle of magic. Wherever possible, I use recyclable and eco-conscious packaging.